Terms and Conditions

1. Definitions

• "Fynerce", "we", "us": the operator of the Fynerce platform at fynerce.com and app.fynerce.com.
• "Platform": the Fynerce website, web application, APIs, and all associated services.
• "User", "you": any individual who accesses or uses the Platform.
• "Subscription": a paid plan (Basic or Pro) providing access to premium features.
• "Content": all signals, data, analysis, charts, text, and materials available through the Platform.
• "User Data": data you input into the Platform, including trade logs, preferences, and notes.

2. Eligibility

• You are at least 18 years of age.
• You have the legal capacity to enter into a binding contract.
• Your use of the Platform does not violate any applicable laws or regulations in your jurisdiction.
• You are not located in a jurisdiction where access to financial information tools is prohibited.

Fynerce reserves the right to refuse access to any person at our sole discretion.

3. Account Registration

3.1 Creating an Account

You must register with a valid email address and password, or using Google OAuth. You agree to provide accurate, current, and complete information.

3.2 Account Security

• Use a strong, unique password.
• Notify us immediately at support@fynerce.com if you suspect unauthorised access.
• Do not share your account credentials with any third party.
• Do not create multiple accounts to circumvent usage limits or subscription restrictions.

3.3 Account Termination by User

You may delete your account at any time from the Settings page or by contacting support@fynerce.com. Subscription fees paid are non-refundable unless required by law.

4. Free Trial and Subscriptions

4.1 Free Trial

New users receive a 7-day free trial with full access to all Basic-tier features. No payment information is required. After 7 days, your account is automatically downgraded to the Free (Lapsed) tier unless you subscribe.

4.2 Paid Subscriptions

Basic and Pro subscriptions are billed monthly in advance. By subscribing, you authorise us to charge your payment method on a recurring monthly basis until you cancel.

4.3 Pricing

Current pricing is displayed at fynerce.com/pricing. We reserve the right to change subscription prices with 30 days' notice. Price changes take effect at the next renewal.

4.4 Cancellation

You may cancel at any time through the Billing page in the application. Cancellation takes effect at the end of your current billing period. You retain access to paid features until that date.

4.5 Refunds

Subscription fees are non-refundable except where required by applicable consumer protection law. Contact legal@fynerce.com within 14 days of the charge if you believe you are entitled to a refund.

4.6 Failed Payments

If payment fails, we will retry the charge. If payment cannot be collected, your account will be downgraded to the Free (Lapsed) tier until payment is resolved.

5. Acceptable Use

5.1 Permitted Use

You may use Fynerce solely for your own personal, non-commercial trading analysis and research, subject to these Terms.

5.2 Prohibited Conduct

• Copy, redistribute, resell, or publicly display any Content without written permission.
• Reverse engineer, decompile, or disassemble any part of the Platform.
• Use automated scripts, bots, or scrapers to extract data from the Platform.
• Access the Platform through means other than the interfaces we provide.
• Attempt to gain unauthorised access to any part of the Platform or its infrastructure.
• Use the Platform to transmit spam, malware, or any harmful content.
• Impersonate any person or entity.
• Use the Platform in any way that violates applicable laws, including securities regulations.
• Share your credentials to allow third parties to use your subscription.

5.3 Signal Sharing

Signals generated by the Platform are for your personal use only. You may not distribute or commercially exploit signals without explicit written authorisation.

6. Intellectual Property

6.1 Fynerce Intellectual Property

The Platform, including its software, algorithms, signal methodology, design, and all content, is owned by or licensed to Fynerce and protected by intellectual property laws. These Terms do not grant you any ownership rights.

6.2 Your Data

You retain ownership of all User Data you input into the Platform. By using the Platform, you grant Fynerce a limited licence to store and process your User Data solely to provide the service to you.

6.3 Feedback

If you provide feedback or suggestions, you grant us a perpetual, royalty-free licence to use that feedback for any purpose without obligation to you.

7. Disclaimers

7.1 No Financial Advice

All signals, analyses, and content are for informational and educational purposes only. You must make your own independent assessment before making any trading decision.

7.2 No Guarantee of Results

Past signal performance does not guarantee future results. Forex trading involves substantial risk of loss. There is no guarantee that any signal will be profitable.

7.3 Data Accuracy

Market data is sourced from third-party providers. We make no representation that data is current, complete, or error-free. Verify any data independently before acting on it.

7.4 Service Availability

We do not guarantee that the Platform will be available without interruption or free from errors. We may perform maintenance at any time with or without notice.

8. Limitation of Liability

• Fynerce shall not be liable for any trading losses or lost profits arising from reliance on any signals or content.
• Fynerce shall not be liable for any indirect, incidental, consequential, special, or punitive damages.
• Our total liability shall not exceed the greater of (a) subscription fees paid in the 3 months preceding the claim, or (b) £50.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Fynerce from any claims arising out of: your use of the Platform; your violation of these Terms; your violation of any applicable law; or your infringement of any third-party right.

10. Third-Party Services

The Platform integrates with Stripe, Supabase, Anthropic, and various market data providers. Your use of those services is governed by their respective terms. We are not responsible for third-party service practices.

11. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any part of the Platform at any time. Where changes materially reduce the value of a paid subscription, we will provide at least 30 days' notice and offer a pro-rated refund.

12. Modifications to These Terms

Material changes will be communicated by email and/or notice within the application at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

13. Governing Law and Disputes

Any dispute shall first be addressed informally by contacting us at legal@fynerce.com. If resolution is not achieved, disputes shall be resolved through binding arbitration or, where unavailable, through the courts of the jurisdiction in which Fynerce operates.

14. General Provisions

• Entire agreement: These Terms, together with the Privacy Policy and Risk Disclaimer, constitute the entire agreement between you and Fynerce.
• Severability: If any provision is found unenforceable, it will be modified to the minimum extent necessary. Remaining provisions continue in full force.
• Waiver: Failure to enforce any right does not constitute a waiver of that right.
• Assignment: You may not assign your rights without prior written consent. We may assign our rights without restriction.
• Force majeure: We are not liable for failure to perform due to causes beyond our reasonable control.

15. Contact